office cleaning services
The Paramount Services Group has been dedicated to the
cleaning of offices and factories for over 20 yrs. A
professional approach to clients' specific cleaning
requirements and an unparalleled level of personal service
are the key to our success.
We
specialise in all types of office cleaning from a one
cleaner job to a multi cleaner operation. Depending on your
requirements, we are able to offer either day or evening
cleaning as required. For larger contracts, multiple teams
and site managers are available.
Good communication, valued and
reliable staff, and efficient systems all add up to
unbeatable service and value.
For Office cleaning and our other
services we provide....
- A detailed cleaning specification individual to your
premises.
- Unrivalled Quality and communication.
- Realistic staffing numbers with sufficient cleaning
time.
- Staff with realistic pay and support.... In return
we have great team spirit, loyalty, and extremely low
staff turnover.
- The correct amount and type of machinery and
materials for an efficient service.
- Formal Health & Safety, training, Equal
Opportunities &, Environmental Policies.... all
documented to ensure that every aspect of working on a
clients' premises is covered.
- Fully bonded and insured staff.
- Flexible contracts that reflect our 'need' to
perform.
client sample
As part of your office cleaning programme we will
sanitise your telephone hand sets on a weekly basis and we
can also offer you a low cost laundry service for hand and
tea towels.
our brochure
brochure
system of work
From the first enquiry for your new cleaning service to the day
to day running and retention of your service, the Paramount Services
Group follows strictly regimented operational, quality, and safety
systems.
Computer-aided quoting system
After having listened to all your
requirements and after getting a 'feel' for your premises our
surveyor will conduct a survey using our computer-aided quote
system. This enables us to:
- Produce a detailed cleaning specification of your
requirements.
- Effectively set the manning levels for your premises - safe
in the knowledge that the cleaning industry standard cleaning
times have been used.
- Produce a full breakdown of costs for your scrutiny.
- Allow real-time adjustments to cost if you request a 'what
if' scenario.
- Offer Terms and Conditions which are mutually beneficial to
all.
Contract Start
On inception of the cleaning service
contract we will provide you with:
- Quality, trained staff who are easily identified by their
livery.
- Copies of all Specifications and daily task lists, displayed
in cleaning cupboards.
- Health & Safety documentation and notices.
- Insurance certificates.
- Quality Equipment and materials - all to strict health &
safety standards.
- Full contact details.
Contract Monitoring
Depending on individual site requirements
(but normally weekly) the allocated supervisor will visit your
premises to see if the staff have any requirements and on a
day-to-day basis we provide you with:
- A communication book. This enables two way communication
for issues that can range from cleaning standards, requests for
toilet rolls and consumables etc., and one off requests or
general information. Whatever the issue all entries in the book
are 'signed' off when read and completed and form part of our
quality audit.
- A Telephone and Email contact for immediate action on your
requests.
Again, depending on site requirements (but normally monthly) the
allocated area supervisor will visit your premises to complete a
full audit. We actively encourage your participation in these
audits. From our computerised audits we give:
- An accurate indication of the quality of service.
- A comparison on past Audits.
- Trend analysis.
- A copy for site records.
- Action within 24 hrs on any deficiency in quality.
- Refresher training for our staff where needed.
